Privacy Policy

1. Introduction

Welcome to EcobuiltConnect. We are committed to protecting your personal information and your right to privacy. This Privacy Policy is fully compliant with South Africa’s POPIA (Protection of Personal Information Act).

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering at the Website, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Website or otherwise contacting us. This includes:

• Personal details: name, contact info.
• Business details: company, VAT.
• Transaction data: orders, payments.
• Technical data: IP, device, cookies.

3. How We Use Your Information

We process your personal information for the following purposes:

• Operate the marketplace.
• Process payments and deliveries.
• Communicate updates and promotions.
• Meet legal obligations.

4. Your Rights under POPIA

You have the following rights regarding your personal information:

• Access, correction, deletion.
• Objection to processing.
• Withdrawal of consent.

5. Data Security and Retention

We have strong security safeguards in place to protect your data. We retain data only as long as legally and operationally necessary.

6. Data Protection Officer

We have a dedicated Data Protection Officer. If you have questions or comments about this policy, you may email us at support@ecobuiltconnect.co.za